Contact
Get in touch.
Questions before your trial, partnerships, press: we read everything and reply by email.
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Message the team
Thanks, we got your message.
We’ll get back to you by email. In the meantime, you can already try ZYBR.
Questions about contact.
What happens to your message and how else you can reach us.
I’m already a customer. How can you find my account faster?
With your shop name. Choose “Help as a customer” as the topic and tell us your shop, so we have your account right in front of us.
It’s even faster right in ZYBR: if something isn’t working, use “Report a problem”. For a new feature idea, use “Request a feature”. Both go straight to our team.
How can I reach you besides the form?
By email at info@zybr.ai, by phone at +49 30 311 69 89 120 or on WhatsApp. Our address: AI-Com Innovations GmbH, Franz-Ehrlich-Straße 12, 12489 Berlin.
What happens to my details?
We only use them to respond to your request. Learn more in our privacy policy.
Can I try ZYBR without a call?
Yes, no call needed. You create an account, install the Shopify app and forward your customer emails.
From the first forwarded email, ZYBR writes reply drafts with the order and shipping status. Setup takes minutes.