What does AI customer service cost? Every feature in every plan.

STARTER €45, GROWTH €399 and SCALE €1,799 a month, all net. They include 250, 2,000 or 10,000 AI replies; each additional one costs €0.25, €0.22 or €0.19.

The calculator shows you which plan fits your volume.

2 months of STARTER free: no base fee, 250 AI replies per month included, €0.25 per reply beyond that. Then €45 per month plus VAT. Monthly billing only, for new customers.

Nothing. The trial ends on its own after 14 days or 500 AI replies, whichever comes first.

A subscription only starts once you choose a plan.

Yes, anytime in the app. You get every feature on every plan; only your quota changes.

No. STARTER, GROWTH and SCALE have the same features, from the inbox to ZYBR BRAIN to the returns portal.

They differ only in how many AI replies are included each month and what each additional one costs. You get improvements automatically on every plan.

15%. STARTER then costs €459 a year, GROWTH €4,069 and SCALE €18,349, all net.

As many as you need. No plan limits the number of team members.

You decide what each person can see with roles.

In minutes. Create an account, install the Shopify app, forward your customer emails.

From the first forwarded email on, ZYBR writes reply drafts with the order and shipping status.

Most providers charge by reply or resolved case. With ZYBR, you pay €45, €399 or €1,799 per month excluding VAT for 250, 2,000 or 10,000 AI replies. Additional replies cost €0.25, €0.22 or €0.19 respectively. Every plan includes every feature. Annual billing saves you 15%.

A basic ticketing system can cost a few euros per user per month; many providers charge extra for AI features. ZYBR does not charge per user: invite as many team members as you need. The price depends only on the number of included monthly AI replies, starting at €45 excluding VAT.

Yes, once the same questions come in every day. Small shops without a dedicated service team can save time on this routine work. Try it with real enquiries: ZYBR's trial lasts 14 days or 500 AI replies, without a subscription. Afterwards, you decide whether to choose a plan, starting at €45 per month.